PUBLIC OFFER OF THE ONLINE STORE OF LLC "INSPIRITS"
1. General Provisions and Key Terms 1.1. SellerThe Seller is INSPIRITS LLC (OGRN 1237700609464), located at: 123112, Russia, Moscow, Presnensky Municipal District, Presnenskaya Embankment, Building 12, Room 10/45.
Phone: +7 916 300 8340, Email: larisa@spiro.vc.
1.2. Online StoreThe Online Store is the website operated by INSPIRITS LLC at: https://blends.inspiroprojects.ru. Through this website, the Seller offers goods for sale, along with terms of purchase, delivery, payment, return, and exchange.
The website is available 24/7. Business hours (for order processing and fulfillment): from 09:00 to 21:00 (Moscow time) on business days.
1.3. BuyerThe Buyer is any individual or legal entity that places an order for goods from the Seller in accordance with Section 3 of this Offer.
A consumer is an individual purchasing goods for personal, household, or other needs not related to business activities.
1.4. OfferThis Offer is a public proposal by the Seller to any person to conclude a purchase agreement under the terms set out herein (hereinafter — the "Agreement"). The Offer is public in accordance with Clause 2 of Article 437 of the Civil Code of the Russian Federation.
The Offer becomes effective upon its publication on the Seller's website: https://blends.inspiroprojects.ru and remains valid until withdrawn.
The Seller may amend or withdraw this Offer unilaterally. Any changes take effect and are deemed communicated to the Buyer once published on the website. Orders placed prior to such changes or withdrawal shall be executed under the terms in effect at the time the order was placed.
2. Subject of the Agreement
2.1.The Seller undertakes to transfer ownership of the goods to the Buyer, and the Buyer agrees to pay for and accept the goods ordered under this Offer via the Online Store.
2.2. GoodsGoods refer to any products offered for sale by the Seller through the Online Store, as listed in the catalog available at: https://blends.inspiroprojects.ru, including product names, descriptions (e.g., price, manufacturer, warranty period, etc.), and images.
All goods are non-food items.
3. Order Placement and Agreement Conclusion
3.1.Acceptance of the Offer (offer acceptance) occurs when the Buyer places an order with the Seller. From that moment, the Agreement is considered concluded.
3.2.Orders can be placed via phone during business hours or independently through the website using the order form. Orders may be placed for any item available in the catalog and in stock.
3.3.To place an order, the Buyer must either register on the website independently or provide the necessary information to a manager when ordering by phone. A personal account is created with a unique login and password.
3.4.When placing an order, the Buyer provides their full name (or company name), phone number, email address, delivery address, preferred delivery date and time, and chosen payment method, all in accordance with the terms of the Offer and delivery policies posted on the Online Store.
3.5.An order is considered placed:
3.7.By placing an order, the Buyer confirms that they:
4. Order Cost and Payment
4.1.The total order cost consists of the product price and delivery fee, both set by the Seller at its sole discretion. If the Seller changes the product price or delivery cost after the order has been placed, the Buyer pays the amount that was valid at the time of order placement.
4.2.The product price is either agreed upon when the order is placed or, if applicable, determined according to the catalog available on the website at: https://blends.inspiroprojects.ru.
4.3.Delivery cost is not included in the product price and is paid separately. Delivery tariffs (based on delivery method, time window, and location) are specified on the Online Store website.
4.4.The Buyer may pay for the order in cash or by non-cash payment. The payment method is selected during order placement and is subject to legal cash transaction limits established under Russian law.
4.5.For cash payments, the Buyer pays at the time of product handover. The Seller provides a cash receipt or other document confirming payment.
4.6.For non-cash payments, the Buyer must prepay the full amount within 24 hours of placing the order, but no later than 3 hours before the start of the agreed delivery time window.
The Buyer’s obligation to pay is considered fulfilled once the full payment has been credited to the Seller’s bank account. If the payment is not received on time, the order is considered canceled, and the Seller will notify the Buyer via email and SMS.
5. Product Delivery
5.1.The Seller delivers the product within the timeframe agreed with the Buyer upon order confirmation — either by courier to the Buyer’s address or to a pickup point listed on the Online Store website. The delivery method (and pickup location, if applicable) is chosen by the Buyer when placing the order.
5.2.Upon receiving the product, the Buyer must provide the order number and present identification to the courier or pickup point manager. If the Buyer is a legal entity, its representative must provide a power of attorney and ID.
5.3.At the time of product transfer, the Buyer must inspect the product for external damage and completeness, and confirm receipt by providing a PIN code, which signifies acceptance of the product with no claims regarding appearance, quantity, or completeness.
5.4.Ownership of the product passes to the Buyer upon actual delivery, provided full payment has been made.
5.5.If the Buyer fails to collect the order from the pickup point or take necessary actions to accept delivery at the agreed time, the Seller will attempt redelivery on a new date arranged with the Buyer by phone. A fee for the repeated delivery will be charged according to the delivery rates published on the Online Store website.
6. Order Modification and Cancellation
6.1.If, after the order is placed, the Seller finds the item or quantity unavailable, the Buyer will be immediately notified by phone. The Buyer may replace the unavailable item with a similar one or cancel the order in whole or in part.
6.2.The Buyer may cancel the order (in whole or in part) at any time before delivery by phone or email. In such cases, no payment is required. If the Buyer (who is not a consumer) cancels the order after it has been dispatched, they must pay the agreed delivery cost.
6.3.If the Buyer cancels a prepaid order as per Sections 6.1 or 6.2, the Seller will refund the amount paid (or the overpaid amount in the case of partial cancellation) to the same bank account used for payment, or to another account provided in writing by the Buyer. Refunds are processed within 7 (seven) business days from the date of cancellation.
6.4.The Buyer may modify an order by agreement with the Seller no later than 24 hours before the start of the agreed delivery time. If the order was prepaid, the Seller will adjust the total amount and either request additional payment or refund any overpayment according to Section 6.3.
7. Product Returns and Exchanges
7.1.If the Buyer discovers defects in the product, they may assert rights provided under the Civil Code of the Russian Federation and other applicable legislation. This includes the right to cancel the contract, return the defective product, and receive a refund.
Buyers who are consumers are also entitled to claim their rights under the Russian Law "On Protection of Consumer Rights" No. 2300-1 of 07.02.1992, the Rules on Retail Sale of Goods (approved by Russian Government Resolution No. 2463 of 31.12.2020), and other relevant consumer protection legislation.
7.2.Claims related to product quality must be submitted in writing to the Seller’s email. The claim must include the Buyer’s full name (or company name), order number and date, payment and delivery dates, a description of the defects, and the date and circumstances of their discovery. Photos may be attached.
7.3.A consumer-Buyer may return a product of proper quality within 7 (seven) days of delivery, provided the item retains its original condition and consumer properties, along with proof of purchase. If proof is lost, other evidence may be used. A return request must include the Buyer's full name, order number and date, payment date, and delivery date.
7.4.Products (including defective ones) may be returned in one of the following ways:
8. Final Provisions
8.1.Any matters not governed by this Offer shall be resolved in accordance with the laws of the Russian Federation.
8.2. Seller’s Legal Information:Limited Liability Company “INSPIRITS”
OGRN: 1237700609464
INN: 9705207674
KPP: 770301001
Bank Account: 40702810101300044107
Bank: ALFA-BANK JSC
Correspondent Account: 30101810200000000593
BIC: 044525593
1. General Provisions and Key Terms 1.1. SellerThe Seller is INSPIRITS LLC (OGRN 1237700609464), located at: 123112, Russia, Moscow, Presnensky Municipal District, Presnenskaya Embankment, Building 12, Room 10/45.
Phone: +7 916 300 8340, Email: larisa@spiro.vc.
1.2. Online StoreThe Online Store is the website operated by INSPIRITS LLC at: https://blends.inspiroprojects.ru. Through this website, the Seller offers goods for sale, along with terms of purchase, delivery, payment, return, and exchange.
The website is available 24/7. Business hours (for order processing and fulfillment): from 09:00 to 21:00 (Moscow time) on business days.
1.3. BuyerThe Buyer is any individual or legal entity that places an order for goods from the Seller in accordance with Section 3 of this Offer.
A consumer is an individual purchasing goods for personal, household, or other needs not related to business activities.
1.4. OfferThis Offer is a public proposal by the Seller to any person to conclude a purchase agreement under the terms set out herein (hereinafter — the "Agreement"). The Offer is public in accordance with Clause 2 of Article 437 of the Civil Code of the Russian Federation.
The Offer becomes effective upon its publication on the Seller's website: https://blends.inspiroprojects.ru and remains valid until withdrawn.
The Seller may amend or withdraw this Offer unilaterally. Any changes take effect and are deemed communicated to the Buyer once published on the website. Orders placed prior to such changes or withdrawal shall be executed under the terms in effect at the time the order was placed.
2. Subject of the Agreement
2.1.The Seller undertakes to transfer ownership of the goods to the Buyer, and the Buyer agrees to pay for and accept the goods ordered under this Offer via the Online Store.
2.2. GoodsGoods refer to any products offered for sale by the Seller through the Online Store, as listed in the catalog available at: https://blends.inspiroprojects.ru, including product names, descriptions (e.g., price, manufacturer, warranty period, etc.), and images.
All goods are non-food items.
3. Order Placement and Agreement Conclusion
3.1.Acceptance of the Offer (offer acceptance) occurs when the Buyer places an order with the Seller. From that moment, the Agreement is considered concluded.
3.2.Orders can be placed via phone during business hours or independently through the website using the order form. Orders may be placed for any item available in the catalog and in stock.
3.3.To place an order, the Buyer must either register on the website independently or provide the necessary information to a manager when ordering by phone. A personal account is created with a unique login and password.
3.4.When placing an order, the Buyer provides their full name (or company name), phone number, email address, delivery address, preferred delivery date and time, and chosen payment method, all in accordance with the terms of the Offer and delivery policies posted on the Online Store.
3.5.An order is considered placed:
- by clicking the "Confirm Order" button when ordering online. Within 4 business hours, the store manager will contact the Buyer to confirm availability, provide the order number, and arrange delivery;
- by verbally confirming the order to a manager by phone, or in writing via messenger. Confirmation is complete when the manager verifies item availability, price, and records delivery details.
3.7.By placing an order, the Buyer confirms that they:
- are legally capable or duly authorized to act on behalf of a legal entity;
- have read and accepted the terms of this Offer;
- agree to pay for and accept the goods ordered;
- have provided accurate personal information;
- consent to the processing of their personal data (name, phone number, email, delivery address) for order fulfillment (per Article 6(1)(5) of the Personal Data Law);
- consent to the processing of their personal data for marketing and customer satisfaction purposes, including promotional communications, surveys, and prize drawings (per Article 6(1)(1) of the Personal Data Law). Consent can be revoked in writing via the Seller’s email;
- give prior consent to receive marketing messages via email and SMS, as per Article 18(1) of the Advertising Law. This consent may also be revoked via written notice to the Seller.
4. Order Cost and Payment
4.1.The total order cost consists of the product price and delivery fee, both set by the Seller at its sole discretion. If the Seller changes the product price or delivery cost after the order has been placed, the Buyer pays the amount that was valid at the time of order placement.
4.2.The product price is either agreed upon when the order is placed or, if applicable, determined according to the catalog available on the website at: https://blends.inspiroprojects.ru.
4.3.Delivery cost is not included in the product price and is paid separately. Delivery tariffs (based on delivery method, time window, and location) are specified on the Online Store website.
4.4.The Buyer may pay for the order in cash or by non-cash payment. The payment method is selected during order placement and is subject to legal cash transaction limits established under Russian law.
4.5.For cash payments, the Buyer pays at the time of product handover. The Seller provides a cash receipt or other document confirming payment.
4.6.For non-cash payments, the Buyer must prepay the full amount within 24 hours of placing the order, but no later than 3 hours before the start of the agreed delivery time window.
The Buyer’s obligation to pay is considered fulfilled once the full payment has been credited to the Seller’s bank account. If the payment is not received on time, the order is considered canceled, and the Seller will notify the Buyer via email and SMS.
5. Product Delivery
5.1.The Seller delivers the product within the timeframe agreed with the Buyer upon order confirmation — either by courier to the Buyer’s address or to a pickup point listed on the Online Store website. The delivery method (and pickup location, if applicable) is chosen by the Buyer when placing the order.
5.2.Upon receiving the product, the Buyer must provide the order number and present identification to the courier or pickup point manager. If the Buyer is a legal entity, its representative must provide a power of attorney and ID.
5.3.At the time of product transfer, the Buyer must inspect the product for external damage and completeness, and confirm receipt by providing a PIN code, which signifies acceptance of the product with no claims regarding appearance, quantity, or completeness.
5.4.Ownership of the product passes to the Buyer upon actual delivery, provided full payment has been made.
5.5.If the Buyer fails to collect the order from the pickup point or take necessary actions to accept delivery at the agreed time, the Seller will attempt redelivery on a new date arranged with the Buyer by phone. A fee for the repeated delivery will be charged according to the delivery rates published on the Online Store website.
6. Order Modification and Cancellation
6.1.If, after the order is placed, the Seller finds the item or quantity unavailable, the Buyer will be immediately notified by phone. The Buyer may replace the unavailable item with a similar one or cancel the order in whole or in part.
6.2.The Buyer may cancel the order (in whole or in part) at any time before delivery by phone or email. In such cases, no payment is required. If the Buyer (who is not a consumer) cancels the order after it has been dispatched, they must pay the agreed delivery cost.
6.3.If the Buyer cancels a prepaid order as per Sections 6.1 or 6.2, the Seller will refund the amount paid (or the overpaid amount in the case of partial cancellation) to the same bank account used for payment, or to another account provided in writing by the Buyer. Refunds are processed within 7 (seven) business days from the date of cancellation.
6.4.The Buyer may modify an order by agreement with the Seller no later than 24 hours before the start of the agreed delivery time. If the order was prepaid, the Seller will adjust the total amount and either request additional payment or refund any overpayment according to Section 6.3.
7. Product Returns and Exchanges
7.1.If the Buyer discovers defects in the product, they may assert rights provided under the Civil Code of the Russian Federation and other applicable legislation. This includes the right to cancel the contract, return the defective product, and receive a refund.
Buyers who are consumers are also entitled to claim their rights under the Russian Law "On Protection of Consumer Rights" No. 2300-1 of 07.02.1992, the Rules on Retail Sale of Goods (approved by Russian Government Resolution No. 2463 of 31.12.2020), and other relevant consumer protection legislation.
7.2.Claims related to product quality must be submitted in writing to the Seller’s email. The claim must include the Buyer’s full name (or company name), order number and date, payment and delivery dates, a description of the defects, and the date and circumstances of their discovery. Photos may be attached.
7.3.A consumer-Buyer may return a product of proper quality within 7 (seven) days of delivery, provided the item retains its original condition and consumer properties, along with proof of purchase. If proof is lost, other evidence may be used. A return request must include the Buyer's full name, order number and date, payment date, and delivery date.
7.4.Products (including defective ones) may be returned in one of the following ways:
- by delivering them to one of the pickup points listed on the website;
- by handing them over to the courier before product acceptance. In this case, a return form with photo documentation of defects must be completed.
8. Final Provisions
8.1.Any matters not governed by this Offer shall be resolved in accordance with the laws of the Russian Federation.
8.2. Seller’s Legal Information:Limited Liability Company “INSPIRITS”
OGRN: 1237700609464
INN: 9705207674
KPP: 770301001
Bank Account: 40702810101300044107
Bank: ALFA-BANK JSC
Correspondent Account: 30101810200000000593
BIC: 044525593
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